❓ Frequently Asked Questions – Wicklow’s Digital Creations
1. What is Wicklow’s Digital Creations?
Wicklow’s Digital Creations is your go-to shop for printable and digital tools that support personal growth, healing, organization, and celebration. From journals and planners to affirmations and activity kits, everything is crafted with purpose and heart.
2. Are your products for personal use only?
Most of our products are for personal use only, unless specifically stated otherwise. If a product includes PLR (Private Label Rights) or Commercial Use License, it will be clearly marked in the product title and description.
3. What does PLR or Commercial Use mean?
PLR (Private Label Rights) and Commercial Use allow you to edit, brand, and resell the product under your own name or business (within licensing terms). Each product with commercial rights includes a full license document explaining what’s allowed.
4. Can I share the files with others?
No. Products marked Personal Use are licensed to a single user and may not be shared, distributed, or sold. Sharing violates copyright law.
5. What file types will I receive?
Most downloads are in PDF format for easy printing. Some editable products may come in Canva template links or PowerPoint (PPTX) files. File types are always listed in the product description.
6. Do you offer refunds or exchanges?
Due to the digital nature of the products, we do not offer refunds or exchanges. However, if you encounter any issues with your download or file access, please contact us and we’ll gladly help resolve it.
7. How do I access my purchase?
After your purchase, you’ll receive a download link immediately on the confirmation page, and via email. For Canva templates, you’ll get a link to access and customize them directly.
8. Can I use your products in my coaching or therapy practice?
Yes, with commercial-use licensed products. Please check if the product includes this license. If not, you may not redistribute materials to clients.
9. Do your products comply with international privacy and legal regulations?
Yes. We follow applicable laws, including the GDPR (for EU customers) and CCPA (for California residents). Your information is kept secure and never shared without consent. Full details are in our [Privacy Policy].
10. Are your tools suitable for trauma or mental health recovery?
Our products are designed to be supportive, but they are not a replacement for professional mental health advice. Please consult a licensed therapist for clinical support.
.
🛍️ Shop Policies – Wicklow’s Digital Creations
📦 Digital Product Delivery
All items in this shop are digital downloads — no physical items will be shipped.
Upon purchase, you’ll receive immediate access to your files via email or download link.
If you experience any issues accessing your files, please don’t hesitate to contact us.
🔁 Refunds & Exchanges
Due to the nature of digital products, all sales are final.
We do not offer refunds or exchanges unless a technical error on our part prevents access to your purchase.
If something seems wrong with your download, we’re happy to help.
👩💻 Personal Use vs. Commercial Use
Products labeled Personal Use Only may not be shared, resold, or redistributed in any form.
Products labeled PLR or Commercial Use include a license that outlines how they may be edited, branded, and resold.
Please read the license terms carefully for each product before using it in your business or with clients.
📄 Licensing & Usage
Each product will clearly state its usage rights:
Personal Use: For individual or household use only.
Commercial Use: Can be used for clients or sold with your own branding.
PLR (Private Label Rights): Can be customized, branded, and sold as your own product. Cannot be resold with PLR rights unless otherwise specified.
Unauthorized redistribution or resale of digital content without a valid license is a violation of copyright law.
🔒 Privacy & Data
We respect your privacy and do not share or sell your information.
We are compliant with:
GDPR (General Data Protection Regulation) for EU users
CCPA (California Consumer Privacy Act) for California residents
Your data is only used to process your order and support your experience.
⚠️ Disclaimer
Wicklow’s Digital Creations offers products intended to support emotional wellness, organization, and creativity.
These resources are not intended as medical, legal, or psychological advice. Please consult a qualified professional if needed.
🌍 International Use & Tax
Prices may vary depending on location. VAT or regional taxes may apply.
We comply with international digital sales regulations, including EU consumer rights and California law.
📧 Contact & Support
Have a question, concern, or feedback? We’re here for you!
Please email us at: wicklowsdigitalcreations@outlook.com
We aim to respond within 1–2 business days.
🔐 Privacy Policy – Wicklow’s Digital Creations
Effective Date: April 13, 2025
Wicklow’s Digital Creations ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our digital products and services.
📥 What We Collect
We may collect the following information when you use our website, download products, or contact us:
Name and email address
Billing information (handled by third-party secure processors)
IP address and device/browser data
Purchase history
Feedback, reviews, or survey responses
🎯 How We Use Your Data
We use your data to:
Deliver and manage your digital purchases
Send you order confirmations and product updates
Respond to inquiries and provide customer support
Offer helpful resources and marketing (with your consent)
Improve our products, services, and user experience
We do not sell your information to third parties.
✅ Legal Bases for Processing (GDPR Compliance)
If you're located in the EU, we process your data under the following lawful bases:
Contractual necessity – to deliver your purchase
Consent – for marketing emails or newsletters
Legitimate interest – to improve user experience and product offerings
Legal obligation – when required to comply with laws
🗃️ Data Retention
We retain customer data only as long as needed for purposes outlined in this policy or to comply with legal obligations (e.g., tax reporting).
🌐 Third-Party Services
We use secure, third-party platforms (such as payment processors and email services) that may collect and store data in accordance with their own privacy policies. These include:
Stripe or PayPal (payment processing)
Beacons.ai (product hosting and checkout)
Email marketing services like Mailerlite or ConvertKit
We do not control these platforms, but we ensure they meet applicable privacy standards.
🛡️ Data Security
We follow industry-standard practices to protect your data, including secure payment gateways and encryption. However, no online method is 100% secure.
🌍 Your Rights (EU & California)
If you are located in the European Union (EU) or California, you have specific rights:
Under GDPR (EU):
The right to access, correct, or delete your data
The right to object to processing or request data portability
The right to lodge a complaint with a supervisory authority
Under CCPA (California):
The right to know what personal data we collect
The right to request deletion of your data
The right to opt-out of the sale of personal data (we do not sell data)
To exercise any of these rights, please email us at: wicklowsdigitalcreations@outlook.com
✉️ Email Marketing & Opt-Out
We may send you updates or offers if you opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.
🧒 Children's Privacy
Some of our digital products are designed for children (e.g., educational activities, printables, journals); however, our website, content, and communications are intended for use by adults — such as parents, guardians, teachers, and caregivers. We do not knowingly collect or store personal data from children under 13.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.
📬 Contact Us
For questions, concerns, or data-related requests, contact us at:
wicklowsdigitalcreations@outlook.com
